Minds, Hearts, and Hands Achieving Purpose

Accountability need not be scary. Chosen as a positive guiding value, accountability creates a virtuous circle for an organization.

Good things happen when your people:

• Share a common vision
• Understand strategy and their part in it
• Know the performance indicators that are meaningful to fulfilling the mission, vision and values of their organization
• Can report to stakeholders on performance and stewardship of resources 

Everyone gains "peace of mind" when your board and staff choose to live the values of your organization. Transparency and accountability matter to your entire organization. Your people will feel proud to be in an organization that is open and successful! 

Client-centred, The Accountability Group listens to you:

• The purpose of your organization, its current challenges and opportunities
• How you define success
• The strengths and idiosyncrasies of your team
• What issues are driving change in your organizational "space"
• Your care for your relationships
• Your values and the aspects of your culture and history you treasure

 Lyn and her associates share these beliefs:

• We can't talk about accountability without being accountable ourselves
• Real change in organizations happens through key conversations
• While roles and authorities in any organization must be respected, lasting change happens through positive relationships
• Challenges help organizations find their hidden strengths
• Leaders create high-energy learning environments
• While relationships are everything (... well, almost), today's professionalism demands decision-making based on solid information
• When people create a vision (seeing things visually helps) and can describe its success, they work harder for a purpose they believe can happen

The former NHL star, Wayne Gretzky, once said that a great hockey player skates "where the puck is going to be." We believe organizations have to move expeditiously now to be ready for tomorrow's increased scrutiny. Stories of worthy purposes will soon have to be accompanied by measures of progress and success; this means both narrative and numbers. We believe that organizations stepping up now to meet this accountability challenge will emerge ahead of the pack. Most important, they will be learning organizations and better places to work; performance data and reflection helps improve the results of all aspects of work:  budgeting, strategic planning, human resources, governance, revenue development, knowledge management (through sharing of best practices), and service delivery.

"If you're going to be naked, you better be buff!" 
Don Tapscott and David Ticoll
The Naked Corporation: How the Age of Transparency Will Revolutionize Business, 2003