"Lyn deeply understands challenges in the not for profit sector, has many resources in her own toolbox, and practical facilitation skills...a rare combination. She thinks superbly on her feet and ensures all particpants' contributions are valued. It is a real pleasure to work with someone of Lyn's calibre and professionalism."
FORMER PRESIDENT AND CEO (2004-2008)
"When it came to governance training with our Board and Senior Management team, Lyn McDonnell brought her expertise and delivered an individualized approach, tailored to the culture of our group and responsive to our specific issues. Not only was the training very effective with the groups and the meetings well facilitated, even during the preparatory conversations for the sessions, Lyn's exploration of the issues and opportunities was insightful. We have had very good feedback from our Board and Staff, who found the experience to be positive and valuable – we are already seeing meaningful changes and very interesting conversations about opportunities and how we can evolve our governance structure."
CHIEF EXECUTIVE OFFICER
ALS SOCIETY OF CANADA
"Demonstrating skill, knowledge and business acumen across all aspects of our enterprise coupled with a keen sense of how people relate to each other, Theresa delivers results and continues to support us to effecively implement and get things done following the initial review."
JULIA PRICE-CREIG, CEO
BARRIE & DISTRICT ASSOCIATION OF REALTORS©
"I’ve worked with Lyn for more than a year and a half. She speaks with great credibility and knowledge of the not for profit and association worlds. She was able to work with my association, grasping the difficult and sticky issues, as our association is a federation and not your traditional individual membership model. This brings a lot of its own challenges, political matters and “sensitive issues,” as Lyn calls them. I’d say that because of Lyn’s work we are well on our way to accomplishing in a year what many associations would take up to two to three years to accomplish."
CANADIAN DENTAL ASSISTANTS ASSOCIATION
"The feedback from the session was outstanding, Lyn. The new Council members were so appreciative of the session. Many Council members commented on the fact that they we had such a productive meeting (the next day) because they had the benefit of the governance workshop the day before. So you hit the mark, Lyn!"
MARY ANN RANGAM
ONTARIO PROFESSIONAL PLANNERS INSTITUTE
"Process and planning are excellent, Lyn’s ability to synthesize key trends and "hear" what is being said is remarkable. Lyn has an ability to "cut to the chase" as well which is really appreciated. She has the ability to facilitate large groups and small conversations with ease. The passion that she brings to the process ‘catches on’ and people engage at a wonderful level."
LORRAINE SUNSTRUM-MANN ECEDH, RN, BA, MBA
GRANDVIEW CHILDREN'S CENTRE
“The Strategic Plan was approved by our Board of Directors. It was an excellent plan because Lyn is an excellent consultant. Her strengths in my view are keen intelligence, an unusual ability to engage a broad range of stakeholders, draw out their ideas and lead them to consensus, and a highly efficient approach to getting a job done, on time and within budget. She is, bar none, the best consultant I have ever worked with."
ALZHEIMER SOCIETY OF TORONTO
"For its annual workshop held in October 2011, the Board of Governors of Grant MacEwan University engaged Lyn McDonell to facilitate a session on generative thinking. We were very impressed with her ability to grasp the context and complexities of our university and the post-secondary sector in general. From preparation to delivery, Lyn engaged board members in a creative, thought-provoking process. I can say without question that by working with Lyn, our Board feels we will be able to move our agenda forward in an innovative, resourceful fashion."
JOHN DAY, QC
GRANT MACEWAN UNIVERSITY BOARD OF GOVERNORS
"Lyn McDonell is a facilitator par excellence. She brings out the best in people creating dynamic, respectful and highly productive planning processes. She is smart, quick, and produces high quality work from conceptualization to implementation to delivery of the final report."
CHIEF EXECUTIVE OFFICER
CHATS - COMMUNITY & HOME ASSISTANCE TO SENIORS
"Ms. Kane exhibits a genuine passion for leadership, strategic planning and change management. She is thorough, empathetic, objective and professional. She is skilled at managing groups, engaging them is discussion and helping to move agendas forward. She also demonstrated the ability during her time with us, to diplomatically challenge, manage and request accountability from individuals in the organization. Her presence and recommendations have contributed to a positive cultural shift within our organization that will be attributable to improved efficiencies and effectiveness of services."
GREG TOFFNER MRT(R), RTR, MHS
PRESIDENT AND CEO
ONTARIO ASSOCIATION OF MEDICAL RADIATION SCIENCES
"The entire experience of working with you and your company has been one of exemplary professionalism. Your efforts in facilitating our retreat have allowed us to chart a clear course for our continuing evolution and improvement on many fronts."
“The time and attention Nickey paid to the planning of the day with us was most impressive, leading to the development of an agenda that was fulsome and clearly articulated. We appreciated Nickey’s respectful guidance, commitment to the agenda and to the purpose of the meetings and her enthusiastic, positive approach to the discussions we had. Her warmth and optimism shone through and we found Nickey a delight to work with – both in planning the meetings but also during the meetings themselves”
DIRECTOR OF EDUCATION
ALZHEIMER SOCIETY OF CANADA
"The level of professionalism and diligence exceeded my expectations. Lyn's style is both open and friendly, yet she never lets the conversation go too far and get bogged down in details. She is excellent at keeping the conversation at the appropriate strategic level."
EXECUTIVE DIRECTOR AND CEO
REAL ESTATE INSTITUTE OF CANADA
"It is a delight to work with you, Lyn. Several Board members have told me that you are the best facilitator they have ever worked with. What I particularly like is that you bring an element of education to the working sessions, but at the same time enable us to develop solutions that work for us. You are such a good listener - but not afraid to challenge our ideas if we're not making sense! And, I know very well, that if you're asked to make a recommendation, you do so, and with evidence to support it. I can't say enough about how much value you have brought to our governance review, our multi-agency agreement and to our restructuring. You have made huge, daunting projects seem manageable and even fun! Thank you so much."
GRANDVIEW CHILDREN'S CENTRE AND GRANDVIEW CHILDREN'S FOUNDATION
“Nickey understands people, ‘gets it’ and can facilitate. People were very comfortable with Nickey leading the meeting.”
VP, BUSINESS DEVELOPMENT
"I can't recall a time when I've seen board members respond so positively to a consultant. The ability to engage the board, keep them interested, and move them along on issues is a testament to your passion for governance and your ability to convey that and motivate others. In all ways you overdelivered on our project."
ABC CANADA LITERACY FOUNDATION
“Thank you, Lyn, for the tremendously positive governance retreat. You really know your stuff. You challenged the participants appropriately, and your outstanding facilitation skills shepherded us through some very difficult discussions. Working with you and your easy going style was a joy.”
DR. BOB HAIG
ONTARIO CHIROPRACTIC ASSOCIATION
“Lyn has taken our strategic planning work to a place we couldn’t have reached without her. Lyn guided taking the Board and staff from a text-based discussion of strategic directions to developing a dynamic, inspiring and effective strategy map that now governs all our future work-planning activities. She did this with great respect for our different roles, the pressures of our workload and infused our work session with skilled and entertaining facilitation. I continue to work with Lyn in bringing each step of the strategy map-based work planning forward at OMSSA and am only looking forward to greater success.”
ONTARIO MUNICIPAL SOCIAL SERVICES ASSOCIATION (OMSSA)
"Lyn has lead our organization in a Director Orientation and Strategic Planning process for the past three years. Lyn is able to keep the process moving along by re-directing with respect and was able to prevent us from getting "caught up in the weeds". Our final product was a succinct plan for moving our organization forward. Great job!"
DURHAM REGION ASSOCIATION OF REALTORS